FREQUENTLY ASKED QUESTIONS
Please note that we are offering a limited schedule for 2020 (some of the content on this FAQ page is not relevant for the 2020 season). Visit the live calendar (by pressing BOOK NOW) to view available and bookable tours. Due to the ongoing Covid-19 restrictions and the limitation of spaces available on tours we are no longer accepting walk-up traffic. Tours must be booked at least 24 hours ahead of time online. After the 24 hour cut-off the system will no longer accept bookings.
Health and Safety Guidelines:
Your safety, and that of our staff and citizens, is our priority; always has been but more so now in Covid times
First, please only book a tour if you have been symptom-free for the past two weeks.
If you are from outside Atlantic Canada you MUST quarantine for a full 14 days upon arrival in the region. If we learn, after booking, that you have violated this policy, your tour booking will be cancelled without refund.
If, after booking, you develop any symptoms of illness, we ask that you cancel and we will fully refund your tour as long as you inform us at least two hours prior to the tour. If you come to a tour showing symptoms of illness, you will be directed to leave, without refund.
Upon arrival at the tour site we will ask you to identify yourself to the guide then position yourself at least six feet/2 metres from the guide, practicing social distancing from all other tour participants who are not in your personal bubble.
We understand that each person has their own level of comfort about interactions and proximity. If you anticipate feeling uncomfortable we ask that you bring your own face covering and feel free to use it. But, please, do not impose your views on other participants who are doing their best. Our guides have been directed to eject, with no refund, participants who willfully violate safety and respect of others' personal space.
Please be aware that our guides will not be wearing face covering.
Due to location restrictions and closures there will be no interior visits.
But most of all, for our mental and physical health, let's have a fun walk together. Thanks for your understanding and cooperation.
Why should I book with Lunenburg Walking Tours?
We are professional guides, and we take our job of showcasing Old Town Lunenburg, a UNESCO World Heritage Site, very seriously. As direct descendants of Lunenburg’s founding families, we are deeply rooted in the past, but equally connected to the present as current residents of this wonderful community. We take a personal approach and promise to offer you an informative and entertaining stroll through more than 265 years of history, introducing you to the people, places, and traditions that make this community unique.
How do I make a booking for a tour?
We operate year round, but our booking options vary by season. Please find the dates of your visit below for booking details, and remember you can always check our tour calendar for more information.
Spring season- May 15 - May 31
Tours are available BY RESERVATION ONLY. Booking required 24 hours in advance or by chance with shorter notice.
To make a reservation, email firstname.lastname@example.org or phone 902-521-6867. Please leave a message and we will reply ASAP, or text/email for quicker response. When a tour books during this period an opening will appear on our calendar and you are more than welcome to join!
Summer season- June 1 - October 31
We operate on a regular schedule so reservations are not required, but to guarantee your spot please book online in advance. Please refer to the blue BOOK NOW button in the top right corner of the screen.
We promise to be there for a prompt start, so please be at the starting point a few minutes early.
We are happy to offer both our Essential Lunenburg and Haunted Lunenburg Tours year round but these outings are
BY RESERVATION ONLY and based on guide availability. Booking required seven days in advance or by chance with shorter notice. To make a reservation, email email@example.com or phone 902-521-6867.
What time do the tours start?
Essential Lunenburg Tour: 10AM (June 1 – October 31)
Haunted Lunenburg Tour: 8:30PM (June 1- September 30), 7:30PM (October 1 – October 30)
Where do we meet for the tour?
Essential Lunenburg Tour: Begins near the flagpole on the Lunenburg Academy Grounds, 97 Kaulbach Street, and winds down hill to the Fisherman’s Memorial on the historic waterfront.
Haunted Lunenburg Tour: Begins outside the Mariner King Inn,15 King Street, and gradually rises to Hillcrest Cemetery near the Lunenburg Academy ,97 Kaulbach Street.
How early should I arrive for the walk?
Please arrive 15-20 minutes before the designated time to allow for payment transactions so that we are ready to start promptly.
What happens if we are running late?
Our days are jam packed and on a tight schedule, thus we cannot wait for late arrivals. The Guide will leave promptly at the designated time. If you arrive a few minutes late, just after the tour has started, and you see the group close by you are welcome to join, but understand we cannot start over from the beginning.
How long are the tours?
We never like to feel constrained by time, and strive to maintain a relaxed pace with our guests. All of our tours last for at least an hour, and sometimes go on a bit longer given level of engagement and interest from our guests, and flexibility in our own schedule. If you are pressed for time, with plans directly after our tour, we ask that you please inform the guide, so we can be equally respectful of your schedule. We will also understand if you need to leave the tour before we are finished.
Can I book a private tour?
Yes, absolutely. We understand that your schedule will not always match ours, and are happy to accommodate these requests to the best of our ability. Opting for a private tour also provides some more flexibility around pace and allows us to consider customization of content to suit your particular needs. Please see Private Tours for more information.
Where should I park?
Ample parking is available in designated areas around Lunenburg. Everything in Town is within walking distance. Conveniently, parking is free at the Lunenburg Academy (97 Kaulbach Street) where we begin the Essential Lunenburg Tour, and finish the Haunted Lunenburg Tour. There is a parking lot is available daily at The Fisheries Museum of the Atlantic for $6, a metered lot on Lincoln Street, and along downtown streets. Overflow parking is always available at the Community Centre (17 Green Street), only a 10-minute walk from downtown and the waterfront.
Is there a fee for your tours?
Yes, adults $25, youth (6-17) $15, children (0-5) free, family $75 (taxes included, $US on par).
Sorry, we do not offer a seniors’ rate.
How do I pay?
The easiest option to reserve your spot is to pay via credit card online: https://www.lunenburgwalkingtours.com/calendar
If you walk up to one of our tours during June-October without an advance reservation, payment can be made via credit card or cash on site. $US accepted at par. There are four banks in Lunenburg, where you can exchange your money before the tour.
Should I tip my Tour Guide?
Tipping is, of course, always at your discretion. If you feel the tour guide has done a good job then your tip is certainly appropriate and well appreciated, in cash, kind words, and even hugs!
What happens if it is raining?
A little rain doesn’t stop us, but exceptional circumstances - like dangerous weather conditions - may (but rarely) force us to cancel. We post cancellations online and on our telephone message.
What is your cancellation policy?
Prepaid tours can be rescheduled but are non-refundable. However, if we should have to cancel a tour and you are not able to reschedule your fee will be refunded in full.
Is the Haunted Tour suitable for children?
There is no age limit on this tour but please use your best judgement of your own children, understanding that it does include content that could be upsetting to some youngsters.
Are there washroom facilities on tour?
There are no washroom facilities on this tour. Please try to arrive prepared. Visit the public washroom (39 Bluenose Drive), or try the Community Centre (17 Green Street).
How do I get to Lunenburg from Halifax? Yarmouth? How long does it take?
While there are taxi services and tour excursion from Halifax to Lunenburg, there is no public transportation system. Thus you will likely be heading our way diving in your own or a rental vehicle. People who know the route well and do not encounter any delays, can drive direct from Halifax to Lunenburg via Highway 103 (South) in one hour. BUT from downtown Halifax and especially around rush hour (which can be any time in the summer), and given the frequency of road work in the summer, please give yourself at least an hour and a half. If you are choosing to drive via Highway 3 / The Lighthouse Route, your journey could take many hours, depending on how often you stop for the scenery (since that will be the reason you are driving along the shore).
Coming off the ferry at Yarmouth and planning to head to Lunenburg? Please be aware that before you even head out you may encounter delays with unloading the vessel and must go through Customs. From the time you complete that process, driving via Highway 103 (North), with no delays the journey will take you 2.5 - 3 hours. If you choose to follow the shore (there is a delightful drive, including a ferry ride, via route 331/2) you will add hours to your drive.
The fastest route to get from Halifax or Yarmouth to Lunenburg Academy (tour start location) is:
Highway 103 (south from Halifax, north from Yarmouth) to exit 11. Marked as Blockhouse, this will be the second exit for Lunenburg. Turn left onto route 324. In season you will find a Visitor Information Centre just after the turn.
Drive about 10 minutes to a four-way intersection near a farm and turn left onto route 332. Drive about one minute and take the second right, following Kissing Bridge Road up a hill along a cemetery. You should see water off to your left and an impressive red and white structure (Lunenburg Academy) atop the hill. Turn right on Cornwallis St and right again immediately onto Lawrence St. Drive one block and arrive at the parking lot.
Do you offer tours in languages other than English?
We offer our tours in English. We are happy to have you supply your own translator as long as it does not slow down the tour or interfere with the experience of other guests. Often a private tour is a better option for guests requiring translation.
Do you cater to special needs and mobility issues?
We try to be as inclusive as possible, so if you have any particular requirements, please email us beforehand and we will do our best to ensure the tour works for you. Our Essential Lunenburg Tour is all downhill and we have found it to be suitable for people of most mobility levels, including those using chairs, scooters, and walkers, as long as they are accompanied by a companion. There are gentle rises on the Haunted Lunenburg Tour and uneven terrain in the cemetery at night may make this tour less suited for those with visual and mobility challenges.
Can I bring my dog on the tour?
If your dog is well behaved, on leash, and you are sure they will not interact with those who may not appreciate or be comfortable with your pet, they are welcome to come along. However, if the suitability of their presence changes during the tour you will need to leave the group without refund.
What should I wear?
Choose comfortable footwear and layers to suit your needs. This is Nova Scotia after all the the weather can change on a Bluenose (yes, we mean a dime). You will not be able to return to your car quickly so plan accordingly. Sunscreen and umbrellas have been known to be used on the same tour!
Where can I find more information to help plan my visit to Lunenburg?